Our People
We are passionate about the work we do.
We put the needs of our clients first. Whether you are
dealing directly with individual case managers or office
staff we ensure that the service we provide is efficient
and meets your individual needs.
Case Managers
Marie is a Case Manager with a diploma in Social Work and Marie is registered with the Social Work England. Marie also is an advanced member of the British Association of Brain Injury Case Managers (BABICM) and a member of the Case Management Society UK (CMSUK).
Marie began her career as a Social Worker, practicing extensively in this field since 2001. Marie built up her career within local authorities, eventually becoming the team leader of Bolton Council’s disability team. Marie left the local authority to pursue her passion for helping clients, and became a Case Manager in October 2010. In 2012 Marie’s hard work and dedication was recognised as she accepted the position of Senior Case Manager. In 2016 Marie founded AMS Case Management, Believing passionately in providing the very best service to all her clients.
Marie’s expertise lies in working with both adults and children on an individual basis. She works within a person-centred framework to ensure that her clients are always in agreement with the rehabilitation programme and to ensure that all goals set are led by the client. Marie works within the boundaries of the newly adapted Rehabilitation Code of 2015 and she adheres to the Case Manager Standards as set out by BABICM.
- Person centred holistic assessments
- Risk Assessments
- Local network of therapists
- Working with clients with socio-economic needs
- Support regimes
- Communicating with a diverse audience
- Substance misuse
- Resolving complex requirements
Find out more about Marie in her Q&A here.
Tony is a well organised, determined and dedicated case manager, his philosophy is “getting the job done”. Tony is also empathic and sensitive to the needs and situation of clients and their families. He has excellent communication skills, which enables him to establish and maintain important and therapeutic relationships with his clients and their families.
Tony’s aim as a case manager is to maximise an individual’s rehabilitation potential and independence whether child or adult, with a fundamental “person centred” approach and treating clients individually. Tony will always do what he thinks is in the client’s “best interests” and work collaboratively with multi-disciplinary teams, in this regard.
Tony has experience with discharge planning a client, from hospital into the community, setting up a full support and clinical rehabilitation package.
Tony has vast experience working in the public at an operational, middle management and senior management level, across children and adult services. Tony also has many years’ experience in case management and has a good understanding of the litigation process and medico-legal framework.
Tony is highly skilled at managing complex cases including complex family dynamics and has excellent conflict resolution skills. He has extensive experience of working with clients with an acquired brain injury and associated catastrophic injuries including alcohol and drug misuse. He also has experience working with clients who have suffered a spinal cord injury and amputations. Tony is highly skilled and experienced in assessing and managing risks and he is extremely proactive in managing “positive” risks, that benefits the client.
Tony has worked on a number of accommodation projects working alongside architects, builders, occupational therapists, family members and when appropriate, the client, to ensure that a property is appropriate to meet a person’s long-term accommodation and care needs.
- Person centred holistic assessments
- Experience of working in local authorities
- Safeguarding and DoLS experience
- Risk Assessments
- Local network of therapists
- Working with clients with social needs
- Support regimes
- Communicating with a diverse audience
- Substance misuse
- Resolving complex requirements
Find out more about Tony, read his Q&A here.
Charlotte is a compassionate, caring and hardworking Case Manager with a background in occupational therapy. She has over six years’ experience working within the NHS as an Occupational Therapist. Charlotte has worked as a specialist within both general and neurological rehabilitation services for the past three years.
Charlotte is passionate about supporting individuals to achieve their full potential post life changing injury. Her aim is to support people to regain a sense of self, purpose and ability engage in the activities that are meaningful to them.
- Client focused
- Background in occupational therapy
- Proactive
- Compassionate
- Approachable
- Team player
- Excellent communicator
Nicola is a highly experienced Complex Case Manager with over 14 years of experience in implementing rehabilitation through case management and occupational therapy.
Nicola has a strong interest in a wide range of conditions including brain injury, cerebral palsy, spinal cord injury and amputation. Throughout her career she has worked with both children and adults and always ensure the service she provides is holistic and tailored to the individual’s needs. She strives for clinical excellence in everything she does.
Stephanie has experience of working as a paralegal representing clients with brain injuries, spinal injuries, serious orthopaedic injuries and amputations. Stephanie bring a great deal of legal knowledge to her role as case manager assistant.
Stephanie has always enjoyed helping people, she is organised and will always put the need of the client’s first. Stephanie works well in a team and also shows great initiate when working on individual projects. Stephanie is pro-active, a quick learner, determined and ambitious.
- Client focused
- Attention to detail
- Works well alone
- Works well in a team
- Quick to learn
- Proactive and creative
Scott is an enthusiastic, trustworthy and dependable individual. He has gained eight years’ experience as a support worker, working with people with different types of disabilities.
Scott has excellent attention to detail and the ability to work well both independently using his own initiative or as part a team.
Scott is a good communicator with excellent people skills. He is approachable, polite and has a friendly manner with a positive can-do attitude.
- Experience of working with people with disabilities
- Client focused
- Attention to detail
- Works well alone
- Works well in a team
- Quick to learn
- Proactive and creative
Office Team
Darren began working for AMS Case Management in May 2016, his role is crucial in ensuring all the ‘behind-the-scenes’ work runs smoothly. Darren provides much needed support for the team of Case Managers to ensure they can deliver the very best service to their clients.
Darren previous role as Computer Support Officer means he is a whizz in the office and can ensure AMS Case Management are using the very best in case management computer software for storing notes, confidential materials and a whole host of other documents that need handling with efficiency and sensitivity.
Darren is hugely proud of AMS Case Management’s success, citing his wife (Marie’s) dedication and passion to her role as the major factor in this. He gets great satisfaction from the knowledge that the AMS team make a great difference to improving the quality of people’s lives.
Joanne has 10 years experience in the field of care, starting out as a home carer for the elderly, then going on to becoming a support worker for adults with mental health and learning disabilities within supported living and residential care.
She then went into the office environment. Joanne has vast office experience within the care sector including recruiting and training care workers and HR administration.
Joanne is organised, efficient and proactive.
Andy has an extensive office background, starting in customer service before moving into administration and accounts. During the last nine years, Andy has worked in the private care sector.
Andy has completed Customer Service and Business Administration Level 3. He is highly motivated, organised and creative.
Andy enjoys a challenge and is always keen to problem solve.
Georgie is a confident approachable Administration Officer.
Georgie has experience of working in a Medical Legal environment. She is hard working and enjoys finding solutions to challenging situations.
Georgie has excellent time keeping skills and is highly organised. She is proficient in all Outlook and office based computer systems.