Accessibility

Accessibility

We’re committed to providing appropriate, accessible content, whatever device you use.

Our website has been developed following the Web Content Accessibility Guidelines Version 2 (WCAG2), published by International Standards Organisation W3C. We meet most of the requirements for their Level A criteria as well as many from both Level AA and some at Level AAA, including the ability to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

If you have problems using a computer or device because of a disability, the AbilityNet site has lots of advice on how to make it easier to browse the web.

For visual impairment

For our logged in site, select the A+ button at the top of the page to increase text size.

To increase text size on your internet browser, go to the ‘Settings’ menu. Depending on which browser you use (for example Google Chrome, Safari, Internet Explorer), you’ll find the text size option under ‘Preferences’ or ‘View’.

Most browsers also have a text-to-speech function under their ‘Settings’ menu that reads out any text that’s on the screen.

For help with PDF documents

You can download a free version of Adobe Reader to read PDF documents.

Adobe Reader allows you to extract the text of an Adobe PDF document and save it as a text file. This may be useful if you want to read the document on a note-taker or emboss the file with a Braille printer.

For help with MS Office

Our downloadable files on the site include Word, Excel and PowerPoint documents. If you need help with these programmes, the Microsoft site has detailed information on Word accessibility supportExcel accessibility support and PowerPoint accessibility support.

For hearing and speech difficulties

All the videos on our website use closed captions, so you’re able to read everything that’s being said. If you’re having difficulty turning these on, see how to manage your YouTube subtitle settings.

We support phone calls with text relay or talk type and recommend Next Generation Text, a regulated text relay service. You also have the option to add a delegate to manage your account for you.

To navigate the site without a mouse

You can use the arrow and tab keys to navigate the website. The tab key can also be used to fill out our online forms.

 

Advice to clients and their funders in respect of available resources.

Support for our clients on both pre and post settlement cases.

Consultation with and maximisation of the resources needed for the client.

Placement of staff on behalf of clients and their funders.

 

Where we work

AMS Case Management broadly cover the North West of England, the Isle of Man and Ireland.

We can also travel further afield. Please get in touch and we can discuss your needs.

Contact us

Our People

We are passionate about the work we do. We put the needs of our clients first. Whether you are dealing directly with individual case managers or office staff we ensure that the service we provide is efficient and meets your individual needs.

Meet us

  • I have enjoyed working with AMS CM case managers. My case manager has been amazing to work with. They made me feel at ease and helped a great deal with the issues I had. I enjoyed meeting up with them and getting their help when needed. They are attentive and knowledgeable, going the extra mile to help. I would recommend AMS CM to anyone in need.

    Client

  • We have worked with AMS Case Management for a number of years and always found their level of service to be second to none. They show compassion and really do care about their clients, constantly aiming for the very best outcomes for each client on their rehabilitation journey.

    Mark Rybczynski, Director of Rehab for Independence & Occupational Therapist

  • I guarantee you’ll enjoy working with Marie – she is what I call the Heineken of case management – reaches the parts that other case managers cannot reach!

    Dr Bruce Moore MB ChB MRC Psych MD FRSM

    Consultant Neuropsychiatrist (Brain Injury Medicine)

  • Marie Sloan is an impressive case manager who has the ability to unravel very complex cases and see a path through. She is passionate about ensuring that her clients have access to rehabilitation and is committed to achieving the very best quality of life for clients following their brain injury.

    Deirdre Healey, Partner, Irwin Mitchell LLP

  • Marie’s down to earth approach and “can do” attitude gets things done.

    Irwin Mitchell Solicitor

  • I have worked with Marie for many years and I am always impressed with how she supports clients with a thoughtful dynamism. She approaches problems with clarity. These attributes make her a highly recommended case manager.

    Solicitor

  • The AMS team have been nothing but helpful and supportive since they began working with my son. He has complex needs and  has come on leaps and bounds thanks to their assistance with developing a package of care involving some of the best medics and doctors in the country.

    Parent

  • We instantly liked AMS’s ‘down to earth’ approach – it put us at ease and meant we built a good  relationship straight away.

    Parent

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