Q&A with Amanda Knight, Case Manager

amanda knight

1. Where are you from?

Huddersfield, West Yorkshire. I moved to London for 13 years at one stage in my life but missed Yorkshire too much and eventually returned home! My favourite place is being up on the moors.

2. Where did you study?

Hull University for my English degree, I trained as an occupational therapist at London Southbank University

3. Where did you work previously?

I had a rewarding career for over a decade as an occupational therapist in the NHS. I enjoyed working with amazing patients from all walks of life facing a whole range of difficulties in the community. In the last five years I began working in case management dealing with catastrophic, complex injuries and was thrilled to recently join the AMS Case Management team.

4. What gets you out of bed in the morning?

I have an alarm that slowly lights the room up like sunlight before the sound of birds begin! Motivation to get up is the need to feed and walk our gorgeous Springador dog Lottie in the woods before I head to work.

5. What’s an average day look like for you?  

Every day is different which is why I enjoy the challenges of case management. If I am working at home, I like to run on the moor with the dog before I start work. My tasks each day are driven by client need, visits, phone calls, meetings, emails. I will spend time completing reports which are an essential part of our role to put across the voice of the client, so the legal teams have a clear picture of their difficulties and rehab needs. I like the fact that the AMS Case Management team are also very supportive and good fun to be around, good teamwork benefits our clients. Of course, coffee and sweet treats keep us all going during the day.

6. What’s been the single best moment of your career?

Finding the perfect home for one of my clients who had suffered a brain injury. It needed lots of work but as I am an occupational therapist and have done up several properties in the past (father is a builder!) I was able to help the client see the potential the property had. It was extremely rewarding when funds were agreed and the subsequent renovations and adaptations took place until it finally became their home.

7. Where do you see yourself in 5 years’ time?

I will still be working as a case manager, more experienced but older unfortunately. By then I aim to be a senior case manager and would hope to mentor other case managers and occupational therapist students as part of my role. As my eldest daughters will have finished university, I hope to be therefore enjoying more holidays and short breaks when I am not working!

8. If you didn’t do this job – what would you do?

I would maybe go into property development and aim to have a holiday cottage with a hot tub to let, somewhere amazing like Beddgelert (Wales).

Find out more about Amanda here.

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