We are passionate about the work we do
We put the needs of our clients first. Whether you are dealing directly with individual case managers or office staff we ensure that the service we provide is efficient and meets your individual needs.
Marie is a Case Manager with a diploma in Social Work and Marie is registered with the Health Care Professionals Council. Marie also is an advanced member of the British Association of Brain Injury Case Managers (BABICM) and a member of the Case Management Society UK (CMSUK).
Marie began her career as a Social Worker, practicing extensively in this field since 2001. Marie built up her career within local authorities, eventually becoming the team leader of Bolton Council’s disability team. Marie left the local authority to pursue her passion for helping clients, and became a Case Manager in October 2010. In 2012 Marie’s hard work and dedication was recognised as she accepted the position of Senior Case Manager. In 2016 Marie founded AMS Case Management, Believing passionately in providing the very best service to all her clients.
Marie’s expertise lies in working with both adults and children on an individual basis. She works within a person-centred framework to ensure that her clients are always in agreement with the rehabilitation programme and to ensure that all goals set are led by the client. Marie works within the boundaries of the newly adapted Rehabilitation Code of 2015 and she adheres to the Case Manager Standards as set out by BABICM.
Marie gives much of her spare time to support the charity Headway Blackpool Wyre and Fylde, where she acts as director and trustee, raising awareness and much needed funds for those with brain injuries and their families.
Find out more about Marie in her Q&A here.
Nicola has a wealth of experience as a highly effective and respected case manager. Her early career gave her a sound foundation in social work, specialising in supporting children and their families who experience severe disabilities.
She then went on to develop her career within case management, providing input for adults and children with acquired brain injury (including cerebral palsy) or spinal injury, who have complex rehabilitation and care needs.
Nicola has experience of working with adults and children with visual impairment, finding them appropriate support, aids and housing adaptations and helping to break down barriers to their rehabilitation. She is highly skilled at helping young adults engage with their rehabilitation programmes enabling them to make the successful transition to supported or independent living.
Nicola is confident and highly successful when working with a whole range of legal and medical professionals, her close working relationships with solicitors, medics and clinicians as part of a multi-disciplinary team means she is able to achieve the very best outcomes for her clients.
Nicola’s clinical lead role involves the day to day management of AMS CM’s case managers and case manager assistant, whilst ensuring the highest standards of practice for the team.
Rob has huge experience of working with adults in a variety of roles. He made the decision to become a social worker after years of working in the catering industry and as a mental health support worker in the NHS. Once qualified, specialised in assisting young adults identified as being on the autistic spectrum, to engage and maintain employment in North Lancashire.
During his training he worked as a support worker for a young person with an acquired brain injury and became a case manager in 2013, working with a varied client base with complex rehabilitation and care needs.
Rob has experience of managing complex care packages and sourcing support and care teams, appropriate equipment and therapeutic programmes. He has worked with a number of young adults, assisting them in their goals to live independently and to secure work or further education.
Rob would describe himself as a confident case manager and a strong communicator, using his skills to advocate on the behalf of those he works with to a variety of audiences.
Rob is passionate about supporting people that have suffered a brain injury and as such gives much of his free time to volunteer with Headway Blackburn with Darwen, Hyndburn and Ribble Valley.
Find out more about Rob in his Q&A here.
Natasha has a local authority social work background, working within a vulnerable adults’ team; where she worked with people with physical disabilities, dementia, autism and drug and alcohol issues.
Natasha also has a number of years’ experience working within public sector youth work; supporting young people through emotional crisis and offering advice and guidance related to social issues. She is therefore experienced in working as part of multi-disciplinary team and with people from all social and economic backgrounds.
Natasha is a proactive and dedicated case manager. She has excellent communication skills and a reputation for establishing and maintaining effective relationships with both professional colleagues and clients.
Find out more about Natasha in her Q&A here.
Amanda has an occupational therapy background and provides case management input for adults with acquired brain injury, spinal injury and orthopaedic injuries. She is dedicated to person centred care and experienced in coordinating bespoke rehabilitation packages for clients with complex life changing injuries at all stages of recovery for litigation and settled cases. Amanda has an extensive range of clinical experience working effectively as a case manager for client’s with life changing and catastrophic injuries.
Amanda communicates effectively with clients, their families and rehabilitation teams to enable strong clinical reasoning and coordination to ensure they receive the right intervention at the right time in their recovery. Amanda is a meticulous assessor of occupational function in order to facilitate goal led rehabilitation for optimum outcomes.
Amanda is passionate about bespoke rehabilitation and thrives on the challenges of working with complex cases. She is a confident communicator with solicitors, financial deputies, therapists and consultants; she has gained a good reputation in the field of private rehabilitation.
Amanda’s experience includes working with young and older adults (and their families) who have sustained acquired brain injury, spinal injury and orthopaedic injuries. She has worked clinically for over a decade as an occupational therapist in acute medical, stroke rehabilitation, pain management, vocational rehabilitation, neurological conditions and palliative care.
As an experienced OT, she also has specialist clinical skills in functional assessments; environmental assessments; cognitive and psychological challenges; compensatory and task orientated approaches to neuro rehab. She also has experience of working on both pre and post litigation cases.
Jodie has over ten years experience in the social care sector, working with both adults and children with complex needs. For the majority of this time she has worked in acquired brain injury rehabilitation.
In previous roles Jodie was responsible for coordinating a team of therapists and support staff to provide intense rehabilitation to people in a residential setting following traumatic brain injuries or other associated neurological conditions. Jodie also has experience of managing residential and community based services for adults with physical and learning disabilities, Autism and spinal injuries. This involved managing large staff teams and working in a very fast paced, changeable environment .
Jodie has completed her Level Five Diploma in Leadership and Management for Adult Social Care.
Jodie prides herself on delivering person centred support and achieving positive outcomes for the people she supports.
Darren began working for AMS Case Management in May 2016, his role is crucial in ensuring all the ‘behind-the-scenes’ work runs smoothly. Darren provides much needed support for the team of Case Managers to ensure they can deliver the very best service to their clients.
Darren previous role as Computer Support Officer means he is a whizz in the office and can ensure AMS Case Management are using the very best in case management computer software for storing notes, confidential materials and a whole host of other documents that need handling with efficiency and sensitivity.
Darren is hugely proud of AMS Case Management’s success, citing his wife (Marie’s) dedication and passion to her role as the major factor in this. He gets great satisfaction from the knowledge that the AMS team make a great difference to improving the quality of people’s lives.
Nicki is a highly skilled and organised office administrator. She has a proven track record of working effectively within a fast moving, constantly changing environment.
Nicki is proactive and versatile with excellent customer service and business skills. She possesses confident interpersonal and communication abilities. She is pragmatic and logical, demonstrating an ability to analyse problems and devise effective solutions, adopting an enthusiastic approach to any task or brief, exceeding set objectives in demanding situations.
Nicki prides herself on working well under pressure in a calm and efficient manner, prioritising work well and always completing daily tasks.
Joanne has 10 years experience in the field of care, starting out as a home carer for the elderly, then going on to becoming a support worker for adults with mental health and learning disabilities within supported living and residential care.
She then went into the office environment. Joanne has vast office experience within the care sector including recruiting and training care workers and HR administration.
Joanne is organised, efficient and proactive.
Andy has an extensive office background, starting in customer service before moving into administration and accounts. During the last nine years, Andy has worked in the private care sector.
Andy has completed Customer Service and Business Administration Level 3. He is highly motivated, organised and creative.
Andy enjoys a challenge and is always keen to problem solve.
Kat has worked in the field of communication and marketing for over 15 years. Kat began her career as a media/press officer at Trafford Metropolitan Borough Council, she then went on to broaden her scope of work in communication via roles within Lancashire County Council.
In 2014 Kat began working as a freelance Communications Manager, providing strategic communications advice and support to a number of private businesses. Kat is passionate and dedicated, working hard to raise the profile of the businesses she supports.
In 2016 Kat began working for AMS Case Management. Kat developed and manages the companies’ communication strategy, ensuring key audience groups are aware of the excellent services provided by AMS Case Management.